Experienced at working side-by-side with condo owners to create a uniform and exceptional offering of vacation suites that garner strong guest reviews and revenues, Paloma delivers the integrity, transparency and professionalism that owner associations require. Our condo-hotel background includes the diligent management of capital projects for cost control, timely completion and seamless branding as well as the preparation of precise financial reports, detailed budgets and personal meetings that assure condo owners their fees are spent responsibly and as desired. We understand that by caring impeccably for owner’s units and serving guests with sincere enthusiasm translates to increasing occupancy and rental income growth for unit owners.
HOW DOES PALOMA EXCEL IN CONDO-HOTEL MANAGEMENT?
Paloma is the common denominator between owner and guest.
We align owner interest in the bottom line with guest experience to create mutual value.
Just as a golfer's character is known by honest scorekeeping, Paloma is recognized by upright, professional performance. We serve owner and guest with heart and class.
Understanding between owners and hotel management is paramount. Paloma's modus operandi hails open communication and routine reporting.
Paloma aims to make more for clients by investing in capital, reputation and people. The payout comes in property and brand value and employee and guest loyalty.
THE COVE OF LAKE GENEVA
In 2014, Paloma took on this 222-unit condo-hotel in the popular tourist destination of Lake Geneva, WI. Working in tandem with a multitude of individual owners, Paloma led room standardization, online marketing, promotions, staff recruitment and property improvements to common areas, locker rooms, and pool
arena. Always accessible, Paloma presents at monthly
board meetings, creates a quarterly owner newsletter, and maintains a daily presence at this condo-hotel that went
from receivership to increased revenues of nearly 30% within
the first two years with Paloma.
"WHEN THE COVE CAME TO US, WE OFFERED A UNIQUE PERSPECTIVE. AS RESORT OWNERS OURSELVES, WE UNDERSTOOD WHAT DRIVES OWNERS .... AND WHAT DRAWS GUESTS." -- Garth L. Chambers