be part of the family
THE PALOMA CULTURE
In the leisure business, expectations are great, continuity is key, and the right management is critical. Many members of our management team have been with our organization in excess of 15 to 20 years and have worked together successfully on a variety of acquisitions and management opportunities. They are experts at the critical behind-the-scenes proficiencies regarding hotel operations, golf operations, food and beverage, financial management and budgets, human resources, agronomy and maintenance, group sales and marketing, legal agreements, and the creation and management of master associations.
CREATING A SUCCESSFUL CULTURE
Our Customer
Always has and always will be our focal point
Our Promise
Provide lasting memories with all our focus, passion, and heart
Our Values
Provide an experience with all interactions. Customers come first. Treat each other like family. Strive for excellence
Our Vision
Ownership: Of actions, departments, and team leaders. Quality:Excellence in resort entertainment. Service: Deliver an exceptional customer experience. Partnership: We cultivate team member engagement and satisfaction.Community: To connect, participate, and support local charities and businesses.Financial Success: To maintain costs, provide capital, and achieve long term success.
Our Mission
To provide lasting memories, resulting in enduring customer loyalty.
TRUSTED MANAGEMENT
Support your investment strategy. Maximize Revenue. Train our employees to exceed the guest expectations…it is what Paloma is all about. Our operational services are shared and replicated across properties – from friendly front desk demeanors to precise revenue management, meticulous housekeeping, systematic maintenance and a complete understanding of the food and beverage business.
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